Contact Us

We're here to help with your Gentle Monster eyewear needs. Reach out to our customer support team for product information, order assistance, or any other inquiries.

Get in Touch

📧 Email Support

[email protected]

For general inquiries, product questions, and order support

🏢 Business Address

742 Madison Avenue, Suite 5

New York, NY 10065

United States

🕒 Customer Service Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 4:00 PM EST

Sunday: Closed

🌏 Serving Australia

We provide premium Gentle Monster eyewear delivery across Australia with dedicated customer support for Australian customers.

Send Us a Message

Full Name *

Email Address *

Subject *

Message *

Our Response Times

< 2

Hours for urgent inquiries during business hours

24

Hours for general inquiries and product questions

48

Hours maximum for complex technical issues